John Burroughs
My daughter actually helps me with this one. When things go wrong, I have a tendency to fly off the handle. It's amazing that I managed to pass this trait onto her so that she can hand it back to me.
All of us should treasure his (John Dillinger) Oriental wisdom and his preaching of a Zen-like detachment, as exemplified by his constant reminder to clerks, tellers, or others who grew excited by his presence in their banks: "Just lie down on the floor and keep calm."” | |
Robert Anton Wilson
The customer doesn't expect everything will go right all the time; the big test is what you do when things go wrong. Douglas Adams (Another one that has me wondering?? lol |