TUCSON, AZ - JANUARY 22: Actors take part in a re-enactment during the Dillinger Days event January 22, 2011 in Tucson, Arizona. The yearly event, which includes a re-enactment, tours and costumed attendees at the Congress Hotel, marks the date of capture of notorious bank robber John Dillinger in Tucson. (Image credit: Getty Images via @daylife)
My daughter actually helps me with this one. When things go wrong, I have a tendency to fly off the handle. It's amazing that I managed to pass this trait onto her so that she can hand it back to me.
|All of us should treasure his (John Dillinger) Oriental wisdom and his preaching of a Zen-like detachment, as exemplified by his constant reminder to clerks, tellers, or others who grew excited by his presence in their banks: "Just lie down on the floor and keep calm."”|
Robert Anton Wilson
The customer doesn't expect everything will go right all the time; the big test is what you do when things go wrong.
Douglas Adams (Another one that has me wondering?? lol